Jefferson City, Mo.  – Missouri Attorney General Josh Hawley today announced the 2017 results of enforcement of the Missouri Underground Facility Safety and Damage Prevention Act, also known as the Missouri One Call Law. This law requires excavators to call a notification center, Missouri One Call System, Inc., before commencing a dig in the state. The law also requires owners of underground pipelines and infrastructure in the excavation area to mark their facilities within two working days.

The Attorney General’s Office is tasked with enforcing this law, which protects the general public, workers’ safety, and the state’s buried infrastructure. The Office’s enforcement approach prioritizes education and deterrence, in order to maximize safety benefits and to avoid future violations. To resolve violations, the office generally requires violators to pay a civil penalty and attend training provided by Missouri One Call System, Inc. In 2017, the Attorney General’s Office:

  • Received and investigated 140 complaints of violations of the Missouri One Call Law.
  • Entered 30 settlement agreements with companies that committed violations.
  • Filed 4 new court cases and obtained 10 court judgments, the majority of which by consent. Some of these cases were referred in prior years.
  • Secured $30,750 in penalties

Missourians should remember to call before you dig. Call either 811 or 1-800-DIG-RITE, or submit an online ticket at