Interview with Kassie Hooker, federal volunteers work with the Federal Emergency Management Agency and FEMA Corps to assist Palmarejo, Puerto Rico, residents sheltering at Escuela Superior Vocacional de Canovanas, Nov. 8, 2017. The FEMA workers and volunteers work to update the residents’ information in FEMA’s database and inform them of federal programs to help them transition back to their homes. (US Air Force video by Airman 1st Class Franklin Harris)